Last Updated: 20/10/2025
Cedek Water Treatment (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cedekwatertreatment.co.uk and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact details (email address, phone number, address)
- Inquiry and communication preferences
- Service requirements and project details
- Payment information for services
Technical Information
- IP address and browser type
- Pages visited and time spent on site
- Referring website addresses
- Device information and operating system
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our water treatment services
- Process your inquiries and service requests
- Communicate with you about services, updates, and promotions
- Improve our website and customer service
- Comply with legal obligations and prevent fraud
Legal Basis for Processing (GDPR)
For users in the European Union, our processing of your personal information is based on:
- Your consent
- The performance of the contract between you and us
- Our legitimate business interests
- Compliance with our legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist our operations (e.g., payment processors)
- Professional advisors (lawyers, accountants)
- Government authorities when required by law
Data Retention
We retain your personal information only for as long as necessary to:
- Provide services you have requested
- Comply with legal obligations
- Resolve disputes and enforce agreements
Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [insert email address].
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and user behavior
- Remember your preferences and settings
- Improve user experience
You can control cookie settings through your browser preferences.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country. We ensure appropriate safeguards are in place for such transfers.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Cedek Water Treatment
5 Queens Terrace, Great Torrington, Torrington EX38 8DG
01805 625395
office@cedekwatertreatment.co.uk